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Online Booking

Clients book, intake sends - you just approve.

Every practice gets a branded page at book.mediyn.com with real-time availability. Clients pick a slot, pay, and complete intake - and Mediyn confirms the session, syncs your calendar, and enforces your cancellation policy automatically. Your front desk, open 24/7.

A branded page at book.mediyn.com · no account required to book · HIPAA-ready with a BAA

book.mediyn.com/dr-sarah-chen
SC
Dr. Sarah Chen
LCSW · Licensed Clinical Social Worker
AnxietyDepressionCBTTrauma
Individual Therapy
50 min
$175
Telehealth Session
50 min
$175
Initial Consultation
80 min
$225
Next Available
9:00 AM
11:00 AM
1:00 PM
4:00 PM
Tomorrow, Tuesday Apr 8 · 12 slots this week
At booking

Everything your front desk does - automated.

One booking checks availability, takes payment, applies your policy, sends intake, and hands you a ready-to-see client - without a phone call.

Books in real time

Live availability from your templates - timezone-aware, conflict-checked, never double-booked.

Tuesday, Apr 8
Dr. Chen
9:00 AM
10:00
11:00 AM
1:00 PM
2:00 PM
3:00
Confirmed · Tue 1:00 PM

Takes payment

Collects the session fee at booking via Stripe - card on file, prepaid packages supported.

Checkout
Stripe
Due at booking
$175.00
Apple Pay
Visa ···· 4242
PCI-compliant · card never stored

Enforces your policy

Cancellation windows and no-show fees apply on their own - no chasing, no awkward email.

Cancellation policy
Notice required
24 hours · late-cancel fee $75
No-show · fee charged to card$75.00
No invoice to chase. No awkward email.

Sends intake automatically

New clients get intake, consent, and a Good Faith Estimate the moment they book.

New client · onboarding
Auto
Intake formsent
Consent to treatsigned
Good Faith Estimatedelivered

Captures every booking

Each booking lands in your queue as a ready-to-work client - name, reason, and time attached.

New bookings
4 today
M

Maria Alvarez

New · Tue 1:00 PM

2m
D

David Cho

Couples · Wed 4:00 PM

18m
P

Priya Nair

Telehealth · Thu 11:00

41m
Your booking page

Find. Pick. Pay. Done - in under two minutes.

A branded page at book.mediyn.com where a client goes from landing to a confirmed appointment, and the whole workflow fires behind it.

book.mediyn.com/dr-sarah-chen
Live
SC
Dr. Sarah Chen
LCSW · Anxiety, Depression
Session Type
Individual · 50 min$175
Telehealth · 50 min$175
Couples · 80 min$250
24-hour cancellation policy
Tuesday, April 8
M
T
W
T
F
9:00 AM
10:00 AM
11:00 AM
1:00 PM
Booking Confirmed
Tue Apr 8 · 1:00 PM · Individual · 50 min
Payment collected
Intake forms sent
The problem

Phone tag isn't a growth strategy.

A new client finds your website at 9 PM. They call during business hours - maybe. Leave a voicemail - probably. Every hour between “interested” and “booked” is an hour they might book with a practice that lets them schedule online, right then.

Existing clients shouldn't need a phone call to rebook either - and when they cancel inside your notice window, the fee should apply on its own, without you chasing it.

67%

prefer online booking

of clients choose providers with self-scheduling over phone-only practices.

40%

book after hours

of bookings happen outside 9–5 - evenings, weekends, and holidays.

26%

lost to voicemail

of new-client inquiries never convert because nobody picked up.

Policies & control

Your rules, enforced automatically.

Set your booking rules once - cancellation windows, buffer time between sessions, how far ahead clients can book, and whether you're accepting new clients - and Mediyn applies them to every booking and every cancellation. Late-cancel and no-show fees charge the card on file through Stripe, so the policy does the enforcing instead of you having the awkward conversation. Each therapist can override any setting.

Cancellation policies tied to session types
Late-cancel & no-show fees charged via Stripe
Buffer time and advance-booking limits
Per-therapist overrides on every setting
Configure your rules
Booking Rules
24-hour cancellation policy
Late-cancel fee: $75
Accepting new clients
Shown on public profile
Existing clients only
Restrict to known clients
Recurring booking

Standing appointments, set once.

Clients pick their recurrence right on the booking page - every Tuesday at 3 PM, biweekly, or a custom cadence - and Mediyn creates the whole series in one step, conflict-checked against your calendar. Pause a single week, reschedule one session, or cancel the series anytime, and prepaid packages draw down automatically.

Weekly, biweekly, or custom patterns
Full series created and conflict-checked
Pause, move, or cancel any single session
Works with prepaid session packages
Explore scheduling
Recurring Series
Weekly
Biweekly
Custom
Tue, Apr 8
2:00 PM
Tue, Apr 15
2:00 PM
Tue, Apr 22
2:00 PM
Tue, Apr 29
2:00 PM
Tue, May 6
2:00 PM
5 sessions auto-generated · repeats indefinitely
Connected to everything

One booking runs your whole workflow.

A booking isn't an isolated calendar entry - it's the first domino. The moment a client confirms, the session lands on your calendar conflict-checked, intake and consent forms go out, passwordless portal access turns on, payment collects, and reminders queue up. Every downstream step happens on its own, before you've even seen the notification.

Calendar updated and conflict-checked
Intake, consent & GFE delivered automatically
Passwordless portal access activated
Payment collected and reminders scheduled
Explore the client portal
What happens after booking
Client books online
Tue Apr 8 · 2:00 PM
Calendar updated
Conflict-checked · added to queue
Intake forms sent
Forms, consent, GFE delivered
Portal access active
Magic-link login ready
Payment collected
$175.00 via Stripe
Booking requests

Auto-confirm, or review first. Your rules.

Not every booking should be automatic. Configure it per therapist - instant confirmation for an established caseload, or an approval queue to screen new clients first.

Auto-confirm

Best for an established practice

1
Client books a slot
2
Instantly confirmed
3
Calendar invite sent
4
Intake forms delivered
No therapist action required.

Approval required

Best for screening new clients

1
Client submits a request
2
Lands in your pending queue
3
You confirm, decline, or suggest a time
4
Client notified automatically
Unreviewed requests expire on their own.
Private & compliant

Easy for clients. Safe for you.

Clients book in a couple of taps with nothing to set up - and behind it, payments run through Stripe, data is encrypted end to end, and a signed BAA covers every plan. No account to create, no card data to store.

HIPAA SOC 2 Type II 256-bit AES Signed BAA
book.mediyn.com/dr-sarah-chen
Secured

No account required

Clients book with name + email

Card data via Stripe

Never stored on your practice

Encrypted end-to-end

In transit and at rest

Signed BAA

On every plan, at no extra cost

FAQ

Questions, answered.

Everything else you might want to know about online booking.

No. Clients book with just a name and email - no password, no portal sign-up. They get a magic-link to manage the appointment afterward if they want it.

Still have a question?Talk to our team
One Platform

Connected to everything else.

A booking isn’t the end of a flow - it’s the start of one. The intake packet sends itself, the session lands on your calendar, and the eventual note, invoice, and superbill all trace back to that first click.

Your evenings belong to you. Not your notes.

Join the therapists who stopped staying late for documentation and started focusing on what matters - their clients.

7-day free trial · Full access · Cancel anytime